Service and Maintenance
Professional, routine service for potable rainwater systems, and parts and guides for homeowners who prefer to maintain themselves.
- Order the exact parts your system needs
- Buy direct from our online store
- One-time or recurring delivery options
- We'll confirm the right specs for your setup
- Access to our full video library & maintenance guides
- Full service visit with 10-point inspection
- Filter & UV lamp replacement included
- Complete system flush
- Leak detection
- Written service report
- Everything in Annual, plus:
- 3 additional quarterly inspections (4 visits/yr)
- Seasonal performance checks
- Priority scheduling
- Written report each visit
Have a question?
If you would like a more custom plan (large properties, multiple tanks, commercial systems), would like to pay another way, or simply would like to ask clarifying questions before enrolling, feel free to reach out to us and we’ll do our best to meet your requirements.
| DIY | Annual | Seasonal | |
|---|---|---|---|
| Pricing & eligibility | |||
| Annual price | Per part | $590$880 with mid-year filter change | $990$1,165 with mid-year filter change |
| Eligibility | Any system | Any rainwater or water storage system | Any rainwater or water storage system |
| Visits & service | |||
| Visits per year | 0 | 12 with mid-year add-on | 4Quarterly |
| Filter & UV lamp replacement | Self-installed | Included | Included |
| Mid-year filter change | — | Optional (+$290) | Optional (+$175) |
| System flush | — | ✓ | ✓ |
| Leak detection | Self-check guide | ✓ | ✓ |
| Seasonal performance checks | — | — | ✓ |
| Written service report | — | ✓ | Each visit |
| Response & scheduling | |||
| Priority scheduling | — | — | ✓ |
| Terms | |||
| Subscription | OptionalOne-time or recurring delivery | Billed annually, auto-renews | Billed annually, auto-renews |
| Cancellation | Manage anytime | Before renewal | Before renewal |
Maintain Your System Yourself
Order your filters and UV lamp as a one-time purchase, or subscribe and we'll ship replacements to your door on schedule
Annual Replacement Package — Luminor System
This package is built for Luminor Blackcomb-HO 15 GPM rack systems: the LBH4-151, LBH5-151, and LBH6-151. If you run one of these, this kit has the right lamp and filters.
What you get:
Luminor RL-420HO high-output UV lamp
5-micron spun polypropylene sediment cartridge
10-micron carbon block cartridge
Water passes through the sediment cartridge first to drop out dirt and grit, then the carbon block to cut chlorine and improve taste and smell, and last through the UV chamber for disinfection. Since all three parts are good for about a year, changing them together is the simplest way to stay on top of it. One note for Luminor owners: systems made from mid-2017 on use the Lightlock feature, so they need the genuine OEM lamp included here—aftermarket lamps won't run.
You can buy the kit on its own, or subscribe for annual delivery and skip the calendar reminders. Each year the right parts for your system arrive on schedule.
Annual Replacement Package — VIQUA E4 System
This package is for VIQUA E-series systems: the E, E/PLUS, E4, E4/PLUS, E4-V, PRO7, and IHS (E4). If your system uses the 602806 lamp, pick this package.
Here's what's inside:
VIQUA 602806 UV lamp
5-micron spun polypropylene sediment cartridge
10-micron carbon block cartridge
The two filter cartridges do the cleanup before the water reaches the lamp. Sediment gets trapped first, then the carbon block deals with chlorine, taste, and odor. The UV lamp finishes the job. Everything in the box is on the same yearly schedule, so it makes sense to swap them at the same time.
Order it as a one-time purchase, or set up the annual subscription and the replacement kit arrives each year without you having to think about it. No tracking what's due, no guessing at part numbers.
Annual Replacement Package — VIQUA D4 System
This package fits VIQUA D-series systems: the D, D4/PLUS, D4-V, C, C4, C4-V, and IHS (D4). If the lamp currently in your system is a 602805, this is the one you want.
You get everything your system needs for a year in one box:
VIQUA 602805 UV lamp
5-micron spun polypropylene sediment cartridge
10-micron carbon block cartridge
The sediment cartridge catches sand, rust, and dirt first. The carbon block takes out chlorine along with the taste and smell that come with it. The UV lamp handles the disinfection. All three are meant to be changed once a year, so replacing them together keeps the whole system working the way it should.
Buy it once when you need it, or subscribe and we'll send the kit every year right when it's due. With the subscription you don't have to remember dates or figure out which parts go with your system—it just shows up.